Seamless Technology Integration Comes Standard
At Elite, we know that managing a laboratory is much more than simply running the tests themselves. If information doesn’t flow efficiently between providers and the laboratory, the highest possible level of patient care can’t be achieved.
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The team at Elite has spent almost 10 years becoming experts in all things IT related. Our recommended Laboratory Information System (usually abbreviated as “LIS” by those in the laboratory industry) has been carefully crafted to be the most efficient, easiest to use system on the market. It integrates seamlessly into all EMR/EHR systems.
Providers love our reports (ask us for an example) because they highlight unexpected negatives, unexpected positives, and include convenient graphs showing drug-specific patient results over time. Even better, they’re fully customizable, and Elite will work with you to make sure it meets your preferences.
Speaking of 24/7/365, that’s how often you’ll have DIRECT access to our team of Toxicologists and Technical Support. During business hours, a member of our team will simply answer your call at the office. But when you call the support line after-hours, that call rings through to the cell phones of our team, one at a time, until someone answers. That means that when you’re reviewing charts and have a question at 6pm on a Friday night, you don’t have to wait until Monday morning to get some clarity. It’s our job to support you and we take our 24/7 commitment seriously. We challenge anyone to find a more responsive, service-driven team in the industry.